If you'd like to make an exchange, kindly place a new order and return original item within the accepted time frame. Returns can be mailed to the following address, kindly include your sales receipt: Hair items and accessories are final sale. From a little wheeled trolley called the Luggy, to a house that you can hold, Olli Ella pieces bring a smile to faces and are loved through generations for their celebration of play. We design timeless products that are unlike any other. Items from past seasons may take a little more time to ship out, as they must be accessed from our warehouse. Olli Ella We are makers of wares for nomads, homebodies and small folk. Merchandise purchased on sale at any discount that is 15% or more, are considered final sale and cannot be returned or exchanged. Products purchased on sale at less than 15% off are permitted to be exchanged or returned for store credit only. Sale items are not eligible for in store pickup. When selecting in store pickup, you will receive an email once your items are prepped and ready for pickup. Returns received past this date will be refused. The last day we will accept returns prior to Passover will be on Monday, 4/06/20. Orders must be picked up within 5 days of purchase, otherwise the order may be cancelled. Items purchased online and picked up in store will follow the in-store policy rules and only store credit will be given. Please allow 10 days from receipt of your return for your refund to be processed. We reserve the right to refuse any items returned after this timeframe. A tiny wheeled basket for your toddler, perfect for storing and toting their most prized possessions.
OLLI ELLA LUGGY FULL
Merchandise purchased at full price must be received by us within 5 days from receipt for a full refund less shipping. A tiny wheeled basket for your toddler, perfect for storing and toting their most prized. Returned items should include the tags and be in the same condition as when it was delivered to you. If for any reason you are not completely satisfied, we will happily accept your timely return of unworn, unwashed merchandise. We hope you're happy with your order from The Kid Collective, but if for any reason you decide your purchase isn't right for you, you can return unwanted items up to a whopping 100 days after delivery.We want you to be completely in love with your order. View our full Delivery information > Returns policy
OLLI ELLA LUGGY FREE
Standard UK delivery via Royal Mail Tracked 48 - FREE for orders over £40 (£2.95 for orders under £40).
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